Exclusive Networks’ post sales services are designed to give business partners the opportunity to offer a broad portfolio of support across product lines, without the need to invest heavily in their own support department.
The post sales service and maintenance portfolio includes the following:
- 24/7/365 technical support and network and security maintenance
- Software and Hardware support
- Flexible, proactive call handling and fault reporting
- Help Desk and Web Portal
- Preventative maintenance services
- Up to Level 2 support utilising vendor accredited engineers
- Local and global spares support
